| After-sales Service: | Telephone Communication |
|---|---|
| Warranty: | 1 Year |
| Type: | Hydraulic Cutting Machine |
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| Pre-Sales Service * Inquiry and consulting support. * Configure best machine line according customer condition * View our Factory. |
After-Sales Service * Training how to instal the machine, training how to use the machine. * Engineers available to service machinery overseas. * Lifetime technology maintenance in free and spare parts supply. Related Products |
FAQ:
Q. Does machine comes with software?
A. We offer Type3, ArtCAM software with machine.
Q. What other services you can offer to benefit your clients?
A. We can send our engineers to your country for machine installation or trouble -shooting if needed. We help to train your workers in our clients' factory in China or your factory. We design for our clients catalog, brochure, flyer to promote their sales.
Q. What do you do to assure your client get good quality product from you?
A. Quality is as precious as our lives! We have a very strict QC system to make sure our products made properly. We check welding strength of every segment before packing: machines, will receive a free-load running test for 48 hours before loading.
Q. How about delivery of goods to our country?
A: For urgent or small orders with light weight, express courier will be preferable to save time and trouble of goods clearance(door to door); For bulk order or machinery order, by sea(maritime way) is recommended for lower shipping cost. But it takes longer times.
Q. What is the warranty for your products?
A. For machinery: one year from shipping date; For diamond tools: according to quality guarantee(mainly lifespan) of each product respectively.
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