| After-sales Service: | Video Support, Online Support, on-Site Support |
|---|---|
| Warranty: | 12 Months |
| Turning Degree: | 0-90 Degree |
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| Max block weight | 45t |
| Max block length | 3.5m |
| Max block width | 1.6m |
| Max block height | 2m |
| Turning degree | 0-90° |
| Motor | 4kw |
| Weight | 4.5t |
After Sales Service:
We provide skilled and rich experience technicians for installation and after-sale service.
Packaging & Shipping:
The machine will be consolidated tightly and safely within the container and delivered by sea or railway, we offer fast delivery and prompt reaction.
FAQ:
Q: How do I install and operate the machine, after receiving it?
A: For simple machines, we will provide sufficient installation, operation, and maintenance instructions and videos, which will make the whole thing as simple as possible for users. For high-tech machines, our engineers can fly abroad to help you install & debug the machine, and teach you how to operate and maintain the machine properly in the future.
Q: Are you a manufacturer or trading company?
A: We are a manufacturer that has our own factory, technical Dept., marketing, and after-sale service teams.
Q: What is your advantage?
A: Firstly we are a manufacturer, you could get the best price without paying any commission. Secondly, we provide advisory machinery, debugging, maintenance, and fault-handling package services. Thirdly, we offer customized overall solutions and one-stop service. Both our machine and diamond tools are excellent. Fourthly, we give you technical support on not only machines but also diamond tools. Finally, better and lower cost after-sale service could be provided thanks to our worldwide network.
Q: When can you ship my order?
A: Normally 15-20 days after advanced payment is received. The exact delivery date will be advised after the order is confirmed. We will try our best to deliver soonest if you need them urgently.
Stone Fair Show:
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